Customer Service

All Managed Services contracts include the option to make use of a Service Account Manager(SAM). The SAM is the cornerstone of Vistorm’s success in the Managed Services market and performs an invaluable function to the rest of the team.

Issues, escalations and vendor management are all part of the added value that a SAM brings to our Customers, allowing our support teams to continue with supporting the Customer in their issues without having to chase third parties for minor resolutions.