It is essential for you to know how your managed service provider is performing, to illustrate to your directors that your chosen security partner is delivering the services, is competent and is offering value to you. It is also vital for any service provider to be able to fully monitor any device being managed, irrespective of location and then provide to you accurate up-to-date information about the status of the device. A good service provider will keep the device up and running, but an excellent service provider will also provide real-time feedback and visibility into the managed solution direct to you. That is why we are offering our customers the Managed Services Dashboard.
Through our Security Information Services, Vistorm is able to offer support, reporting, change control, security updates and service information though industry leading portals such as myVistorm and the Managed Services Dashboard.
